Privacy policy

In the context of using the services available on its website www.theobromabeauty.com, Sensation Beauty SA, as the data controller, may collect and process personal data about you. Personal Data refers to any information concerning an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or one or more specific elements specific to their physical, physiological, psychological, economic, cultural, or social identity.

Sensation Beauty is committed to respecting the privacy rules of its prospects and visitors to its website, mobile site, and mobile applications. All personal data processing carried out as part of accessible services complies with the applicable local data protection regulations, including the provisions of the "Informatique et Libertés" law of January 6, 1978, as amended, and the General Data Protection Regulation (EU Regulation 2016/679) or "GDPR."

SENSATION BEAUTY SA is responsible for processing your personal data.

To ensure the proper application of these rules, SENSATION BEAUTY SA has appointed a data protection officer who is the preferred contact for the National Commission for Information Technology and Civil Liberties (CNIL). SENSATION BEAUTY SA also implements appropriate internal procedures to educate its employees and ensure compliance with these rules within the company.

WHAT ARE SENSATION BEAUTY SA'S COMMITMENTS REGARDING THE PROTECTION OF PERSONAL DATA?

SENSATION BEAUTY SA is committed to ensuring a high level of protection for the personal data of its customers, prospects, users of its website, mobile site, and mobile applications, as well as any other individuals whose data it processes.

SENSATION BEAUTY SA undertakes to comply with the regulations applicable to all personal data processing it carries out. In particular, SENSATION BEAUTY SA undertakes to respect the following principles:

Your personal data is processed lawfully, fairly, and transparently (lawfulness, fairness, transparency).

Your personal data is collected for specified, explicit, and legitimate purposes and is not further processed in a manner incompatible with these purposes (purpose limitation).

Your personal data is stored appropriately, is relevant, and is limited to what is necessary in relation to the purposes for which it is processed (data minimization).

Your personal data is accurate, kept up to date, and all reasonable measures are taken to ensure that inaccurate data, considering the purposes for which it is processed, is erased or rectified without delay (accuracy).

SENSATION BEAUTY SA implements appropriate technical and organizational measures to ensure a level of security adapted to the inherent risk of its processing operations, comply with regulatory requirements, and protect the rights and data of the individuals concerned from the design stage of processing operations.

Furthermore, SENSATION BEAUTY SA contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).

Finally, SENSATION BEAUTY SA undertakes to respect any other principles imposed by applicable regulations on the protection of personal data, particularly regarding the rights conferred on the individuals concerned, the retention periods for personal data, and the obligations relating to cross-border transfers of personal data.

WHAT IS THE PURPOSE OF THE DATA THAT SENSATION BEAUTY SA MAY COLLECT?

Means of collecting your data

In the course of our interactions, you may communicate your personal data to us through various means, including on our website, our mobile application during your internet browsing, purchases, by filling out various collection forms, when subscribing to a newsletter, when creating an account, when submitting an application, when posting comments on our social media pages, or when contacting SENSATION BEAUTY SA in any other way.

Processing purposes and legal bases Your data is mainly used for purchasing, after-sales service, processing your requests and/or complaints, but also to ensure flight safety and security and combat fraud.

In addition to cases where your consent has been obtained (especially to send you personalized offers), the processing of your data for the various aforementioned purposes is notably necessary:

to ensure the performance of the sales contract,

for the legitimate interests pursued by SENSATION BEAUTY SA (including developing new services and offers, improving customer service, etc.).

More specifically, your data is used for:

allowing you to benefit from all the services or benefits available on the SENSATION BEAUTY SA website, its mobile site, and its mobile applications.

allowing you to browse our website,

matching our information, notifications, offers, and other services as closely as possible to your interests,

being enriched by sharing certain information with privileged business partners to improve our understanding of your interests and allow us to send you personalized offers and other services (subject to your prior agreement when required and compliance with your right to object, in accordance with applicable rules on commercial prospecting),

HOW LONG ARE YOUR DATA KEPT?

SENSATION BEAUTY SA undertakes to keep your personal data for a duration not exceeding that necessary for the purposes for which it is processed. In addition, SENSATION BEAUTY SA keeps your personal data in accordance with the retention periods imposed by the applicable laws in force.

These retention periods are defined based on the processing purposes implemented by SENSATION BEAUTY SA and take into account, in particular, the applicable legal provisions imposing a specific retention period for certain categories of data, any applicable prescription periods, and recommendations from the CNIL concerning certain categories of data processing.

WHO MAY HAVE ACCESS TO YOUR PERSONAL DATA?

Recipients of your data The data collected on the SENSATION BEAUTY SA website, its mobile site, and its mobile applications may be communicated to third parties (transport companies, for example). We remind you that in this context, SENSATION BEAUTY SA asks its service providers to implement strict measures of confidentiality and protection of this data.

Transfers of data outside the European Union Some of the recipients mentioned above may be located outside the European Union and may have access to all or part of the personal information collected by SENSATION BEAUTY SA.

In this context, SENSATION BEAUTY SA undertakes to ensure the protection of your data in accordance with the strictest rules, notably through the ad hoc signature of contractual clauses based on the European Commission model or any other mechanism compliant with the GDPR, as soon as your personal data is processed by a provider outside the European Economic Area and whose country is not considered by the European Commission as providing an adequate level of protection.

HOW TO EXERCISE YOUR RIGHTS?

In accordance with the applicable regulations on the protection of personal data, you can exercise your rights of access, rectification, deletion of data concerning you, as well as your rights of limitation and opposition to processing and portability of your personal data at any time.

Moreover, you legally have the right to define directives regarding the fate of your personal data after your death.

Furthermore, any person who was a minor at the time of the collection of their personal data may obtain its deletion as soon as possible.

These rights are exercised by mail to the following address:

SENSATION BEAUTY SA

Rue de Jehanne de Hochberg, 1 - 2000 Neuchâtel – SWITZERLAND.

In this context, please accompany your request with the necessary elements for your identification (name, first name, email) as well as any other information necessary to confirm your identity.

For certain specific services, these rights may be exercised directly online (management of your user account, management of your purchases).

You also have the right to appeal to the National Commission for Information Technology and Civil Liberties in the event of a violation of the applicable regulations on the protection of personal data, including the GDPR.

When you contact our customer service, your call may be recorded for the purpose of improving service quality, preventing disputes, and malicious calls. If you do not wish to be recorded, please inform the advisor directly.

You also have the right to object to the processing of your personal data for commercial prospecting purposes. When required by law, your data will only be used for electronic prospecting purposes after obtaining your explicit consent and in compliance with your right to object, in accordance with the applicable rules on commercial prospecting.

Furthermore, if you no longer wish to receive the SENSATION BEAUTY SA electronic newsletter by email, you can click on the unsubscribe link at the bottom of each communication.